Effective Date: 20 September 2021


Company Name: Taylor Reay


Website: www.taylorreay.co.uk


Location: United Kingdom

1. Introduction
Welcome to the website of Taylor Reay, a UK based refurbishment, decorating and finishing company. This document outlines our Terms and Conditions, Privacy Policy, and Cookie Policy, which collectively govern your use of our website and services. By using this website or our services, you agree to be bound by the terms of this policy. If you do not agree with these terms, please refrain from using our website or services.

2. Terms and Conditions of Use

2.1 Company Information
Taylor Reay is a refurbishment, decorating and finishing company operating in the United Kingdom. We provide professional services to residential, commercial, and high end clients.

2.2 Use of the Website
You agree to use our website for lawful purposes only. You must not use our site: In any way that breaches any applicable local, national, or international law or regulation.
In any way that is unlawful or fraudulent. For the purpose of harming or attempting to harm others. To transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material.

2.3 Intellectual Property
All content, design, logos, graphics, photographs, and text on this site are the intellectual property of Taylor Reay unless otherwise stated and are protected under UK and international copyright laws. You may not copy, reproduce, or distribute any part of the website without written permission from Taylor Reay.

2.4 Limitation of Liability
Taylor Reay shall not be held liable for any direct, indirect, or consequential damages that may result from the use or inability to use the materials on this website or the performance of the products and services provided.

2.5 External Links
Our website may include links to third-party websites. Taylor Reay is not responsible for the content, accuracy, or opinions expressed on such websites.
 

2.6 Service Availability
While we aim to ensure our website is accessible at all times, access may be suspended temporarily without notice for system failure, maintenance, repair, or for reasons beyond our control.

3. Privacy Policy

3.1 Information We Collect
We may collect and process the following types of personal data: Name, email address, phone number, and address (if you contact us or complete a form).
Technical data including IP address, browser type, and usage data via cookies. Details about your enquiry, quote requests, or project specifications.
 

3.2 How We Use Your Information
Your information is used for:Providing quotes or responding to enquiries. Managing and fulfilling contractual obligations. Sending service-related updates or marketing (only with your consent). Complying with legal or regulatory obligations. We will never sell or rent your data to third parties.
 

3.3 Lawful Basis for Processing
We rely on the following lawful bases: Contractual necessity: To provide our services or respond to an enquiry. Consent: For sending newsletters or promotional content. Legal obligation: For complying with tax, health and safety, and regulatory responsibilities. Legitimate interests: For business operations, improvement, and service optimisation.

3.4 Data Sharing
We may share your data with: Service providers who support our operations (e.g., IT, CRM, or subcontractors). Professional advisers (lawyers, accountants). Government authorities if legally required. All third-party processors are required to respect your data and comply with GDPR.
 

3.5 Data Retention
We retain personal data only as long as necessary: For enquiries: up to 12 months. For clients: up to 7 years (for tax and legal obligations).
 

3.6 Your Rights Under GDPR
As a UK-based user, your rights include: Right to access your data. Right to rectification. Right to erasure (‘right to be forgotten’). Right to restrict or object to processing. Right to data portability. Right to lodge a complaint with the Information Commissioner's Office (ICO). To exercise your rights, contact us at: enquiries@taylorreay.com

4. Cookie Policy

4.1 What Are Cookies?
Cookies are small data files placed on your device when you visit our website. They help us understand user behaviour, enhance functionality, and improve performance.
 

4.2 Types of Cookies We Use
Essential Cookies: Required for the operation of the website.
Performance Cookies: Help us analyse website traffic (e.g., Google Analytics).
Functionality Cookies: Remember your preferences and settings.
Targeting Cookies: Track browsing habits for advertising purposes (only used with consent).
 

4.3 Consent to Use Cookies
By continuing to browse the website, you consent to our use of cookies unless you change your browser settings to refuse them. You may also opt out via our cookie banner or manage preferences manually.
 

4.4 Disabling Cookies
You can block or delete cookies through your browser settings. Please note this may affect site functionality.

5. Security
We have put in place appropriate technical and organisational measures to prevent your personal data from being accidentally lost, accessed, used, or disclosed in an unauthorised way. Despite these efforts, no method of data transmission over the internet is 100% secure. We recommend that you take your own precautions when sharing data online.

6. Changes to this Policy
Taylor Reay reserves the right to amend this policy at any time. Any changes will be posted on this page and, where appropriate, notified to you via email. Your continued use of the website will signify your acceptance of these changes.

7. Contact Us
If you have any questions regarding this document, data handling, or your rights, please contact:
Taylor Reay


Email: enquiries@taylorreay.com


Phone: 01935 360242


Address: Taylor Reay, Bower Hinton, Somerset.