TERMS, PRIVACY & COOKIES

Effective date: 20 September 2021
Last reviewed: 14 July 2026

Business: Taylor Reay
Legal owner: Anthony Taylor

Website: www.taylorreay.com
Email: enquiries@taylorreay.com

Telephone: 01935 360242
Location: Somerset, United Kingdom

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1. About this document

This page explains:

• The terms governing use of the Taylor Reay website

• How Taylor Reay collects and uses personal information

• How cookies and similar technologies are used

 

These website terms do not replace the quotation, scope of work or project terms issued for individual decorating or consultancy services.

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2. About Taylor Reay

Taylor Reay is the trading name of Anthony Taylor, a sole trader based in Somerset.

Taylor Reay provides decorating and colour consultancy services for residential, commercial and educational clients across selected locations in Somerset, Dorset and the surrounding South West.

 

3. Website terms of use

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3.1 Permitted use

You may use this website only for lawful purposes.

You must not:

• Attempt to gain unauthorised access to the website

• Introduce malicious software or harmful material

• Use the website fraudulently or unlawfully

• Copy or reuse website content without permission

• Use the website in a way that could damage its availability or security

 

3.2 Website content

Taylor Reay takes reasonable care to keep information accurate and current. However, website content is provided for general information and should not be treated as a project quotation, technical specification or guarantee.

Any project-specific advice, price, timescale or scope will be confirmed separately in writing.

 

3.3 Intellectual property

Unless otherwise stated, the text, branding, design, graphics and original photography on this website belong to Taylor Reay or are used with permission.

Content may not be copied, reproduced, modified or distributed without prior written consent.

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3.4 External links

The website may contain links to third-party websites. Taylor Reay is not responsible for the availability, accuracy, security or content of those websites.

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3.5 Website availability

Taylor Reay does not guarantee that the website will always be uninterrupted or error-free. Access may occasionally be restricted for maintenance, updates or circumstances beyond our control.

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3.6 Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

Taylor Reay is not responsible for losses arising solely from reliance on general website information where no written project agreement or professional recommendation has been issued.

Individual decorating and consultancy services remain subject to applicable consumer law and the specific terms agreed for the project.

 

4. Privacy notice

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4.1 Who controls your information

Anthony Taylor, trading as Taylor Reay, is responsible for the personal information collected through this website and through enquiries, consultations and projects.

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Contact

Email: enquiries@taylorreay.com
Telephone: 01935 360242

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4.2 Information collected

Taylor Reay may collect:

• Your name

• Email address

• Telephone number

• Property address or postcode

• Information provided through an enquiry form

• Photographs and project information

• Details relating to quotations, consultations and completed projects

• Payment and transaction records

• Correspondence

• Technical website information, such as IP address, browser and cookie data

 

Only information reasonably required for the relevant purpose will be collected.

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4.3 How information is used

Personal information may be used to:

• Respond to enquiries

• Assess project suitability

• Arrange consultations and site visits

• Prepare quotations and specifications

• Manage booked work

• Purchase materials and coordinate project requirements

• Issue invoices and maintain accounting records

• Provide aftercare

• Comply with legal, tax and insurance obligations

• Improve the website and services

• Send marketing communications where permitted

 

4.4 Lawful bases

Depending on the circumstances, Taylor Reay may rely on:

• Steps before entering a contract, such as responding to an enquiry or preparing a quotation

• Contract, to provide agreed services

• Legal obligation, including tax and accounting requirements

• Legitimate interests, including business administration, security, service improvement and appropriate client follow-up

• Consent, where required for optional marketing or non-essential cookies

 

4.5 Sharing information

Information may be shared where necessary with:

• Website, email, cloud-storage and software providers

• Accountants, insurers and professional advisers

• Payment and banking providers

• Trusted contractors or suppliers involved in a project

• Government or regulatory authorities where legally required

 

Only information reasonably necessary for the relevant purpose will be shared. Taylor Reay does not sell personal information.

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4.6 International transfers

Some website, email, analytics or cloud providers may process information outside the United Kingdom.

Where this occurs, Taylor Reay will rely on appropriate contractual or legal safeguards provided by the relevant service provider.

 

4.7 Retention

Personal information will be retained only for as long as reasonably necessary.

Typical periods may include:

• Unsuccessful or inactive enquiries: up to 12 months

• Quotations and project correspondence: for the duration of the enquiry and any reasonable follow-up period

• Client, invoice and accounting records: normally up to seven years

• Colour specifications and project records: where useful for aftercare, repeat work or legitimate business records

• Marketing information: until consent is withdrawn or the information is no longer required

 

Information may be retained longer where required by law, insurance or an ongoing dispute.

 

4.8 Your rights

Depending on the circumstances, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion

• Restrict processing

• Object to processing

• Request transfer of information

• Withdraw consent where consent is relied upon

 

Requests can be made using the contact details above.

 

These rights are not absolute and may be limited where Taylor Reay has a legal or contractual reason to retain information.

 

4.9 Complaints

Please contact Taylor Reay first if you have concerns about how your information has been handled.

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Telephone: 0303 123 1113

 

5. Cookies

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5.1 What cookies are

Cookies are small files stored on a device when a website is visited.

They may be used to operate the website, remember preferences, measure website use or support embedded and marketing services.

 

5.2 Types of cookies

The website may use:

• Essential cookies, required for security and core website functions

• Preference cookies, which remember selected settings

• Analytics cookies, which help understand how the website is used

• Marketing cookies, which may support advertising or social-media functions

 

The exact cookies used may depend on the website features and services enabled through our website design company, host and any connected tools.

 

5.3 Cookie consent

Essential cookies may be used without consent where they are strictly necessary.

 

5.4 Browser controls

Cookies can also be managed or deleted through browser settings. Blocking some cookies may affect how parts of the website function.

 

6. Security

Taylor Reay uses reasonable organisational and technical measures to protect personal information from accidental loss, unauthorised access or misuse. However, no website, email system or internet transmission can be guaranteed to be completely secure.

 

7. Changes to this page

This page may be updated to reflect changes in the law, website functions or business practices.

The current version and review date will be published on this page.

 

8. Contact

Questions about these terms, privacy practices or cookie use can be directed to:

Anthony Taylor
Taylor Reay
Email: enquiries@taylorreay.com
Telephone: 01935 360242